Open Industry Intelligence

The ECMINSTITUTE is taking a new, innovative approach to solving problems in enterprise content management (ECM) and Knowledge Management (KM). Thanks to advances Web 2.0, we are building an unique, social network focused exclusively on solving problems.


“Similar to open source software, imagine a consulting practice where buyers and sellers come together to innovate without any restrictions and problems are solved through the collective intelligence of an entire industry.”

Ray Chance, Executive Director

Leverage Industry Wisdom

Problem:
Working Alone Limits Success

Implementing a new enterprise content management or knowledge management solution is a complex and costly undertaking. You must train staff, attend trade shows, select from hundreds of products, and possibly hire consultants. After the solution is deployed you must then constantly solve everyday problems to support its operation. Even with substantial funding it is easy to miss opportunities and continued success is never assured.

Solution:
Industry Wisdom Provides a Better Way to Solve Problems

At the ECMINSTITUTE we attempt to remove boundaries between organizations. Instead of struggling to solve problems internally, we help organizations look outward across the industry. We believe that a network of independent ECM professionals have the combined wisdom to look at problems with a unique perspective. They also are unconstrained by corporate culture, politics, or predispositions and in a much better position to uncover a diamond in the rough.

Our collective intelligence approach also saves organizations money. By routinely casting problems to our experts you reduce overhead costs for specialized training, off site meetings, and salaried consultants. The process also helps organizations arrive at solutions quicker than attempting to solve problems on their own.

Idea Building Process

Our idea building process focuses on connecting organizations with industry experts through a series of both formal and informal peer reviews. Our guided process takes organizations from asking simple questions, to developing problem summaries, solution analysis, and requests for proposals. At discrete steps along the way, we cast details to our experts for critical review and participation.
Process Diagram

Peer Review - a specific feedback from industry experts on questions and problems.
Question - An informal request for a peer review.
Answer - The results of a peer review for a question.
Challenge - A formal request for a peer review. Challenges may include problem identification, analysis, solution resolution, and proposals.

We then capture this information, assimilate the results, and present the findings as the cornerstone of your solution. Our website manages the underlining business process by leveraging the latest in WEB 2.0 technology, bringing together aspects of social networking, collective intelligence, and crowdsourcing in a totally new way to manage and solve problems.